Software Licensing Specialist – Oakville

Software Licensing Specialist – Oakville

Do you love building relationships with customers and influencers? Do you love helping to solve customers’ problems? Do you love the pre-sales side of customer management? If so, then this role may be for you.

The successful candidate will have customer success, customer service, or sales support experience dealing with international corporate buyers, responding to their product inquires, providing quotes, and generally ensuring overall customer satisfaction so they will renew.

This is not an outbound sales role. You carry no quota and there is no cold calling (whew!).

About the Job
The purpose of this role and why this role exists

  • To ensure overall customer satisfaction so they will renew, while navigating complex licensing scenarios
  • To handle in-bound product inquiries, responding with web demos, quotes and invoices

Top Responsibilities
The part that you play in this organization, and specific duties you are measured against

  • Customer Engagement:
  • Working with prospective end-clients ensuring they understand the product’s value proposition, often by asking them the right questions
  • Delivering sales presentations and web demos
  • Providing quotes and invoices, following up on quotes
  • License Management for renewals and trials. Proactively look at churn and contact customers at risk prior to renewal time and track information regarding any cancellations
  • Advocate our product and services to existing or prospective customers
  • Inspire clients to think strategically about how our product can support their business needs
  • Collect customer stories about successes using our software
  • Vendor management – working with resellors, producing quotes and invoices
  • Customer Advocacy – ensuring we are providing superior service and support to ensure customers are successful and renew
  • Trusted Adviser – Coach customers on the best practices of using our software, and the use and benefits of our products

Some of the Experiences & Background we’d like to see
All the things you’re good at because you’ve done most of these before

  • Post-Secondary degree in a business-related field (Marketing, Sales, Management, Communications)
  • 3-5 years experience in B2B Customer Success, Customer Service, Customer Advocacy, Pre-Sales, or Sales Support roles within a technology company
  • Strong remote presentation skills
  • Demonstrable experience delivering value propositions for pragmatic and conservative enterprise-sized buyers
  • A willingness to take the initiative
  • An exceptional attention to detail
  • Excellent business-level verbal, written, copy-writing, and presentation skills. Efficient communications is king
  • Ability to manage multiple competing priorities

Additionally Desired Experience

  • A successful candidate will bring a technical background with an understanding of B2B business workflows
  • Authoring procedural documentation
  • Experience in a software company
  • Experience with CRMs

Candidates must be legally entitled to work in Canada and must be able to travel intermittently to the United States

Sound like you? Sent your resume to rick@searchvelocity.ca now!

Please include your resume.

About the Company

Our client is a growing 6-year old company which has already attracted 3,000+ Enterprise-level clients from over 70+ countries including Fortune 500 companies. These clients now rely on our client’s solutions to integrate data between their various applications. They have become a leading provider of data integration.

Application integration is a painful and daunting task, typically costly and inefficient to develop. To address this, our client has developed robust value-add additions which leverage existing Microsoft integration offerings. Their software solution is cost-effective and easy for developers to use.

They offer a relaxed work environment, walking distance to eateries, and healthcare spending account.

Technical Writer – Marketing | OAKVILLE

Technical Writer – Marketing | OAKVILLE

Imagine crafting content for a rapidly growing Oakville software product company.

Top Responsibilities
The part that you play in this organization, and specific duties you are measured against

  • Content creation: blogs, whitepapers, testimonials, case studies, New Feature Releases
  • Working with developers and SME to create content
  • Within the content, utilize your knowledge of SEO/SEM and adwords to drive traffic (nice to have)
  • Designing and building web pages

Some of the Experiences & Background we’d like to see
All the things you’re good at because you’ve done most of these before

  • Post-Secondary degree in a business-related field (Marketing, Sales, Management, Communications) or Technology
  • 3-years experience creating long-form content for technology companies, for a very technical audience
  • HTML/CSS
  • An exceptional attention to detail
  • A willingness to take the initiative
  • Excellent verbal, written, copy-writing, and presentation skills

Nice to haves
Experience developing value propositions for pragmatic and conservative enterprise-sized buyers

  • SEO/SEM
  • PPC, backlinks, Shopping carts, web analytics, CMSs
  • A successful candidate will bring a technical background with an understanding of B2B business workflows
  • Social Media tools and strategies
  • Adobe Creative Cloud or ability to edit or create imagery

Sound like you? Sent your resume to rick@searchvelocity.ca now!

Please include your resume. We’re searching for local permanent resources only.

About the Company

Our client is a growing 6-year old company which has already attracted thousands Enterprise-level clients from over 70+ countries including Fortune 500 companies. These clients now rely on our client’s solutions to integrate data between their various applications. They have become a leading provider of data integration.

Application integration is a painful and daunting task, typically costly and inefficient to develop. To address this, our client has developed robust value-add additions which leverage existing Microsoft integration offerings. Their software solution is cost-effective and easy for developers to use.

They offer a relaxed work environment, walking distance to eateries, and healthcare spending account.

Sent your resume to Rick @ SearchVelocity.ca

Ruby on Rails Developer

Ruby on Rails Developer

If your career goal is to build commercial applications from scratch vs maintaining pre-existing apps, then this role may be for you. Due to the nature of the business, you’re usually utilizing the latest tool sets and language versions with virtually no maintenance.

About the Job
The purpose of this role and why this role exists.

We continue to grow and are now adding two Ruby on Rails developers, a junior and senior, to our Oakville team.

We’re a custom software development company specializing in mobile and web-based product development. We use open source development tools to build scalable solutions. We’re a 15-year old growing firm with 140 staff between our Montreal head-office, Ottawa-Gatineau, Oakville and Boston offices. Our Oakville office has 25+ software engineers, business analysts/project managers, and creative talent delivering some really cool stuff. We own some projects entirely, sometimes we’re an extension of the client’s team. 50%+ of our products can be found in an app store or publicly on-line.

Perks
Our work environment

  • Flexible working location when required
  • We use team collaboration and other video conferencing tools to collaborate remotely alongside many other modern tools
  • We have amazing clients who are fun to work with and appreciate our value to them
  • We are the sole technology provider for several clients where we have been able to earn their trust and respect
  • A breadth of experience exposure across several personalities, client types, projects, and industries
  • Casual, yet professional environment
  • BYOD

Top Responsibilities
The part that you play in this organization, and specific duties you are measured against

  • Proactively collaborate with cross-functional teams to define & design of new Products, features and functionality (senior role)
  • Full-stack coding, end-to-end delivery, implementation, development testing, defect investigation and resolution
  • Direct interaction with the client
  • Provide effort estimates, planning out weekly sprints alongside 5-month objectives, while identifying and assisting in mitigating technical, schedule, and other project risks

Some of the Experiences & Background we’d like to see
All the things you’re good at because you’ve done most of these before

  • 1-year (junior) – 3-years (senior) experience with open-source development and technology foundations, and a pragmatic approach to using the right tool for the job
  • 2-years (junior) – 5-years+ (senior) years of experience in software development roles
  • Successful track record of delivering projects, both individually and as a team member (hint: bring them to the interview!)
  • Ruby on Rails v3/4/5
  • Bootstrap
  • ReactJS and/or React-Native (very nice to have)
  • HTML5 / CSS3 / JavaScript
  • MySQL/PostgreSQL and data model design (logical & physical data models)
  • Effective communication skills as you will be in regular contact with the client – great opportunity to further refine your communication skills
  • Experience working in a Mac and Unix environment
  • Experience consuming third-party libraries, APIs and Web services
  • Proficiency with cross-browser/cross-platform issues
  • Bachelor’s degree in Computer Science/Engineering or equivalent 

Let’s Get to Work!

To learn more about the client, their culture and the opportunity, we invite you to share your resume with us via this job board or to Rick @ SearchVelocity.ca, Subject: RoR

Have a canned cover letter? Delete it. Tell us why you’re perfect for this opportunity and you’re virtually guaranteed an interview.

 

About SearchVelocity.ca

We provide recruitment services to technology companies to identify and acquire high-value technology staff. We specialize in complex assignments, roles requiring multiple technologies, skills and/or business vertical knowledge, like this one.

We bring 25+ years of broad experience working in software companies and IT professional consulting firms as hiring management of Technical staff.  We can help you find the right people.

Based in Halton Region, Ontario (GTA-West) we specialize on the staffing challenges of tech companies located in Oakville, Burlington, Milton, Halton Hills, Georgetown, Hamilton, Mississauga, Brampton and Toronto. Visit us at SearchVelocity.ca

 

Keywords: job, jobs, ReactJS, React Native, RoR, SSH, Linux, Git, HTML, HTML5, CSS, CSS3, Agile, Slack, shopping cart,  AngularJS, MongoDB (NoSQL), PHP, Java, JavaScript, Python, Native iOS, mobile, Ionic, PhoneGap, HTML5, NodeJS, Halton, Oakville, Milton, Burlington, Hamilton, Mississauga

Digital Marketing Specialist | Oakville

Digital Marketing Specialist | Oakville

Imagine leading the Digital Marketing for a rapidly growing Oakville software product company.

You will own and transform the marketing department to support our sales growth targets.

About the Job
The purpose of this role and why this role exists

  • Assess current marketing strategies, what’s working well, what could be improved, and/or what should be retired
  • Develop or revise the marketing strategy and action plan to appreciably increase qualified leads within a TBD time, then action
  • Develop and implement strategies to showcase the client’s brand and their thought leadership to drive product awareness
  • Relationship building: Improve the quality, frequency, and relevancy of our business relationships with their valued key influencers
  • Build the appropriate metrics to transform the department into a data driven group

Top Responsibilities
The part that you play in this organization, and specific duties you are measured against

  • Initiate Marketing Automation solution
  • Create a promotional calendar to drive sales growth throughout the year
  • On-going creation of new content and find ways to reuse and repurpose: Create customer success stories, case studies, Whitepapers, New Feature Releases
  • Publish to their social outposts and monitor
  • Designing, building and executing web and email campaigns
  • Maintain regular contact with key influencers
  • Utilize your knowledge of SEO/SEM and adwords to drive traffic. Manage the adwords budget
  • Own, manage and evolve website, landing pages, and call-to-action per page
  • Interface regularly with Product Management to identify which stakeholders segments need to be made aware of which new products or enhancements
  • Manage the big picture view of the customer, transitioning them from Prospect to Customer to Advocate
  • Manage, train, mentor and coach marketing staff

Some of the Experiences & Background we’d like to see
All the things you’re good at because you’ve done most of these before

  • Post-Secondary degree in a business-related field (Marketing, Sales, Management, Communications)
  • 5 years of B2B digital marketing experience
  • Experience using marketing automation platforms to drive pipeline, e.g. Hubspot or Marketo
  • Demonstrable experience developing value propositions for pragmatic and conservative enterprise-sized buyers
  • A successful candidate will bring a technical background with an understanding of B2B business workflows
  • SEO/SEM, PPC, backlinks, Shopping carts, web analytics, CMSs
    Process or Automation is your middle name
  • Proficient with CRMs, inbound marketing software, and email campaign programs
  • A willingness to take the initiative
  • Social Media tools and strategies
  • An exceptional attention to detail, both in written documents and in executing projects. Excellent verbal, written, copy-writing, and presentation skills
  • Digital Marketing experience in a software or technology company
  • Adobe Creative Cloud

Please include your resume. We’re searching for local resources only.

About the Company

Our client is a growing 6-year old company which has already attracted 3,000+ Enterprise-level clients from over 70+ countries including Fortune 500 companies. These clients now rely on our client’s solutions to integrate data between their various applications. They have become a leading provider of data integration.

Application integration is a painful and daunting task, typically costly and inefficient to develop. To address this, our client has developed robust value-add additions which leverage existing Microsoft integration offerings. Their software solution is cost-effective and easy for developers to use.

They offer a relaxed work environment, walking distance to eateries, and healthcare spending account.

Sent your resume to Rick @ SearchVelocity.ca

Software Support | Oakville

Software Support | Oakville

Can you explain in detail the difference between an inner join and outer join? Can you recite a join syntax from memory? Do you know what are SQL Constraints? If the answers are obvious to you and you want to immerse yourself in complex SQL Quality Assurance challenges, then this role may be for you.

About the Job

The purpose of this role and why this role exists

We’re adding an additional career minded Database Support Specialist with a desire to for solve client’s technical issues. In this client-facing you will be dealing with complicated and challenging SQL troubleshooting issues with ETL (Extract, Transform, Load).

Perhaps you are new in your software career or a recent Computer Science graduate and are eager to show you can make a difference in a young company? A company that has already attracted thousands of enterprise customers from over 70+ countries and many Fortune 500 companies. If so, you could launch your career here.

Great career potential. You will obtain diverse experiences and an opportunity to grow professionally via these experiences. They offer a relaxed work environment, walking distance to eateries, and a healthcare spending account.

Top Responsibilities

The part that you play in this organization, and specific duties you are measured against

  • Ownership of support issues. Respond to, investigate, reproduce, troubleshoot and resolve issues submitted by clients
  • Manage client expectations in a professional and courteous manner
  • Create sample data integration solutions using Microsoft SQL Server Integration Services (SSIS) and our software
  • Create technical documentation of known solutions (KB articles, blogs, FAQs)
  • Coordinate, facilitate and deliver

Some of the Experiences & Background we’d like to see

All the things you’re good at because you’ve done most of these before

  • Bachelor Degree in Computer Science
  • Strong SQL knowledge, SQL principles, creating queries, joins, indexes, data migration & integration
  • QA experience
  • Competent in Microsoft Office (Excel, Word, PowerPoint & Outlook)
  • Microsoft Windows Server and Desktop Operating Systems

Additionally Preferred Qualifications

  • C#, C# scripting
  • Using APIs
  • Agile methodology
  • Experience with Microsoft Dynamics CRM, AX, GP, NAV or SL, or other cloud, on-premise applications such as Salesforce, SAP, SharePoint, Marketo is highly desired

Sound like you? Sent your resume to rick@searchvelocity.ca now!

Please include your resume.

About the Company

Our client is a growing 6-year old company which has already attracted 3,000+ Enterprise-level clients from over 70+ countries including Fortune 500 companies. These clients now rely on our client’s solutions to integrate data between their various applications. They have become a leading provider of data integration.

Application integration is a painful and daunting task, typically costly and inefficient to develop. To address this, our client has developed robust value-add additions which leverage existing Microsoft integration offerings. Their software solution is cost-effective and easy for developers to use.

They offer a relaxed work environment, walking distance to eateries, and healthcare spending account.