Customer Relationship Manager – Mississauga

Customer Relationship Manager – Mississauga

About the Job
The purpose of this role and why this role exists

We are growing our team again.

The consistent high quality of our products and services is resulting in continued healthy growth. Resultingly, we are searching for professional to lead, nurture, and grow client engagements within our Software and Data Services portfolio.

You will have ultimate accountability for strategic client relationship management for assigned clients, becoming their trusted advisor in problem solving, managing their expectations, and developing new opportunities for future business.

Depending on the project, you will either be accountable or responsible for delivering the project and managing the teams delivering these projects.

The right candidate will also be involved in refining business strategy and influencing the roadmap of the company’s services.

Perks
Why we’re a cool company

  • Recent recipient of Employee Recommended Workplace Awards
  • Flex time, partial work-from-home
  • Full benefit package from Day 1
  • Headquarters in NE Oakville. Less than 1km from the QEW, walking distance to cafes and eateries.
  • Less than 1km from the QEW, walking distance to cafes and eateries.

If people only knew the great stuff we do here. – Unsolicited quote from team member

Top Responsibilities
The part that you play in this organization, and specific duties you are measured against

  • Develop strong relationships with assigned clients, understanding their challenges, while mapping our solutions to these challenges
  • Ensure high quality delivery of service solutions to assigned clients
  • Elicit and document high-to-mid-level tangible business objectives that can be mapped to solutions
  • Initiate solution discussions with assigned clients with an objective of being awarded additional engagements
  • Develop strong relationships with prospective clients to land new engagements
  • Actively promote the company, its products and services
  • Project Management

Client Management | Develop and maintain a strong client relationship that aligns with the company’s objectives and client centric approach

Technical and Business Skills | Maintain and acquire fundamental skills on technologies being leveraged in solution delivery to understand limitations, benefits and purpose, in order to contribute to solutioning and communication with client

Leadership | Developing others, mentors, and serves as a role model

Some of the Experiences & Background we’d like to see
All the things you’re good at because you’ve done most of these before

  • 7-10 years experience with Enterprise Solution Architecture
  • 5 years experience in enterprise project management
  • Experience developing new or improved processes and methodologies
  • Understands complex database concepts
  • Possesses demonstrated work experience with more than one relational database management system
  • Understands object-oriented concepts
  • Understands the benefits of the various programming languages
  • Excellent communicator both when writing, speaking, and presenting solutions
  • Experience with our stack: databases TBD, Java, JavaScript, XML, SQL Server, Microservices architecture, Containerization (K8s, Docker), SOAP / RESTful services, AWS, Azure, Bluemix
  • Technical degree in Computer Science or Engineering at University or College level

Please include your resume. We’re searching for local resources only.

Send your resume to Rick @ SearchVelocity.ca

Disclaimer: While measures were taken to ensure the accuracy of this document, SearchVelocity or our Client cannot warrant 100% accuracy or completeness.

Collision Conference 2019

Collision Conference 2019

In May we attended the Collision Conference 2019 in Toronto. Now in its fifth year, Collision is the fastest growing tech conference in North America, and for the first time, in Toronto. Over 25,000 attendees from 125 countries, 730 speakers, and 1100 startups. I learned a lot. Now that the dust has settled, I distilled my previously posted top daily summaries (found in my LinkedIn account) down to the top-3 things learned each day.

Day 1

  1. Snap (Snapchat): The community created 400,000 lenses which were used 15B times in the last ~8months. Their goal is to have the right lens available at the right time
  2. Amazon – To get developers to join your company you have to demonstrate you have an “awesome idea”
  3. “(it’s now) easier to broadcast, harder to get heard” – Dan Gardner

Day 2

  1. Now coining the term “Virtual Talent” (under perpetual employment with you, but 100% remote) instead of “freelancers”. The Future of Work prezo by Taso Du Val @ Toptal
  2. “We haven’t taught (citizens) how to learn new skills (to stay update in today’s employment climate).” – Daphne Koller @ Coursera
  3. Darren Hendler of Digital Domain (they worked on latest Avenger’s movie) asked us to guess which of 6 people (shown) was not human, but CGI generated (hint: none). The Digital Human technology will soon allow a digital version of you to speak autonomously, using content you didn’t necessarily generate. The “you” speaking will appear 100% authentic. Imagine where this could lead…

Day 3

  1. “The war for talent is over. Talent won”. – Sarah Nahm, CEO, Lever
  2. “Invest in your (company’s) culture early” & “Culture is not won & done” – Max Mullen, Co-founder, Instacart
  3. “70M US jobs to be impacted by AI by 2030” – Leagh Turner, President, Ceridian
  4. “Ensure your people understand their impact (on the business)” – Leagh Turner, President, Ceridian (couldn’t not include this 4th item)

 

PHP Developer

PHP Developer

PHP developer for an established FinTech company in Oakville.  We have created a digital platform for wealth management for Canadians. Our mission is to simplify investing for Canadians to help them reach their financial dreams sooner.

We are growing. We’re building new products and have other new products in the pipeline including eventually migrating to a native cloud serverless solution. We need an additional Sr. PHP Developer (full-stack) to join our team to help us build and continue to grow.

Our goal is to find a self-starter, seasoned developer, with very good communications skills who can contribute to our best practices.  Someone with a successful track record of developing and delivering scalable, responsive, secure, multi-tenant SaaS projects, both individually and as a team member (hint: showcase your past projects at the interview – bring them with you!).

Perks

  • Free financial advice and no fees on your investments – a benefit that will pay off for decades
  • Benefits and RSP matching start on day-one
  • Flex hours outside of core 10-3
  • Perkopolis subscription
  • … and more

Key Responsibilities
The part that you play in this organization, and specific duties you are measured against

  • Full-stack development including research and analysis, requirements review and gathering, design, impact analysis, estimating, unit testing, internal documentation and maintenance
  • Planning out sprints while identifying and assisting in mitigating technical, schedule, and other project risks
  • Consuming APIs. API development (potentially if this is something that interests you)
  • Occasional Level-3 support, defect investigation and resolution
  • Integration with backend Financial Systems

Some of the Experiences & Background We’d Like to See
All the things you’re good at because you’ve done most of these before

  • PHP experience – 5+ years
  • GUI – Expert level – Must have
  • .NET / C# – 3 years – Very nice to have
  • 5+ years MySQL or MSSQL
  • CMS experience, preferably with WordPress
  • HTML/CSS, Bootstrap, Restful APIs, Selenium
  • Strong in security for web applications
  • Git, or similar open source code control systems
  • Agile Scrum environment
  • Windows OS
  • Experience consuming third-party libraries, APIs and Web services
  • Proficiency with cross-browser/cross-platform issues
  • Bachelor’s degree in Computer Science/Engineering or equivalent

Nice to Have

  • Fintech experience
  • AngularJS or other JavaScript-based front-end web frameworks
  • AWS or Azure Cloud experience
  • Slack & Jira
  • Sharepoint and Sharepoint API
  • Devops experience

Candidates must be legally entitled to work in Canada and must be able to travel intermittently to the United States

Sound like you? Sent your resume to rick@searchvelocity.ca now!

Please include your resume.

About the Company

An established and growing FinTech company in Oakville.  We have created a digital platform for wealth management for Canadians. Our mission is to simplify investing for Canadians to help them reach their financial dreams sooner.

Visual Designer – Milton

Visual Designer – Milton

About the Job
The purpose of this role and why this role exists.

  • We continue to grow and are adding a Visual Designer to our team. We’re searching for a self-starter who has a passion for visual brand development coupled with UX/UI design
  • You will be leading visual branding exercises (logo design, theme design, etc.) AND designing engaging user experiences for our client’s products
  • We need a client-facing professional who factors in the “big picture” view rather than work based on tickets. We need someone who brings highly creative ideas to visual design engagements with our clients and has a thorough understanding of user-centered design methodologies
  • You will have the freedom to try new things, get creative, and leverage your highly effective, results-driven approach to visual branding, logo design, theme design, colour palette selection and UX/UI design

Perks
Our work environment

  • Partial work from home
  • Flex hours
  • Casual, yet professional environment

Top Responsibilities
The part that you play in this organization, and specific duties you are measured against

  • Visual branding: logo design, theme design, colour palette selection, application layout
  • Own the UX design for every project assigned to you. New projects appear regularly
  • Interview clients and stakeholders during discovery sessions and extract their ideas and vision for visual branding, and web/mobile digital products to create the best user experience possible
  • Present digital creatives to client and iterate on them as feedback dictates
  • Create web/mobile style guides including but not limited to color palettes, typography, component (e.g. form elements) look & feel
  • Design wireframes, visual design, mockups, user workflows and experiences

Some of the Experiences & Background we’d like to see
All the things you’re good at because you’ve done most of these before

  • 5-years visual design experience
  • 3-years relevant experience designing SaaS software applications (web and mobile)
  • Excellent interpersonal and communication skills (verbal, written, presentation)
  • Strong visual eye for typography and visual layout
  • Proficiency with design and prototyping tools such as Sketch, InVision and/or other software that could be adopted into existing processes
    Bachelor’s degree in a related discipline (Visual design, UX design, psychology)

Connect with Us!

To learn more about the client, their culture and the opportunity, we invite you to share your resume with us via this job board or to Rick @ SearchVelocity.ca, Subject: UX/Graphic Designer

Have a canned cover letter? Delete it. Tell us why you’re perfect for this opportunity and you’re virtually guaranteed an interview.

Is Your Onboarding Failing?

Is Your Onboarding Failing?

Have you ever hired someone only to have them resign within 6 months, or 3 months, weeks, or perhaps even 1 day?  When your new hire starts, their job search didn’t end. You likely don’t have an on-boarding plan, but but as you will see in this video, the new employee does and you may not like it..

In this first of two videos where I describe the importance of developing an on-boarding plan. Watch the second video here.

 

Kudos to Enable Education for their expertise in producing this on-boarding educational video. Enable Education makes the process very easy and expertly helped shape the narrative.