On-Boarding? The Clock is Ticking

On-Boarding? The Clock is Ticking

As a new employee you need to progress to the point where you’re giving back more to your employer than you’re costing them. In fact, your job may be a risk if you don’t get to the break-even point fast enough.

The actions you take in the first 3 months often dictate your fate: you either succeed or not. You are vulnerable during the first 3 months. You need to build momentum or you will be faced with a mounting up-hill battle.

While transitions and on-boarding’s are fraught with risk, they’re also an important business necessity. Introducing new people to an organization introduces new ideas, preserves vitality, and enables a company to grow.

Feel you’re over your head in your new position? You’re not alone. Some 25% of Managers enter new roles and/or companies each year in Canada. All those transitions will not go well.

The risks are that the new person is unfamiliar with the culture, politics, informal lines of communication, systems and processes, products, markets and the know few people. You are under a microscope.

You’re not the only one transitioning. If in a Management position, your direct reports, in-direct reports, peers, managers and clients are all also in in-direct transition. Additionally, it’s not uncommon to have more than one person in transition or on-boarding at a time within a business, representing an even greater percentage of the staff who are also experiencing in-direct transition and whose performance may be negatively impacted because of it.

Failing an on-boarding or transition is a blemish on your resume. It is also expensive for the hiring company. Some sites note that it can cost a company 24x base compensation for a failed hire.

Value Proposition

Consider how many times in your career you’ll be switching jobs and/or companies. Imagine if you would reduce the break-even point of your on-boarding by a few months each? Best to get good at on-boarding and transitioning.

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Systematic Approach to On-boarding

Systematic Approach to On-boarding

You need to determine what to learn and in what order or you’ll be quickly overrun with information.  You need a systematic approach.

What do you need to learn cannot be accomplished via adhoc meetings.  You will be dragged into enough meetings as that’s the nature of business.

But is that the best approach to on-board yourself?  Finding time to learn in a new job is difficult.  From day one you are motivated to start contributing 100%.  You can expect people will be pressuring you for your time and others will be assessing your authority.  Be conscious of what and who you say “no” to.

High-level On-boarding Plan

  1. Get yourself known, connect, and start building your credibility
  2. Assess your business situation and strategize accordingly (STARS blog)
  3. Determine what to learn when (this blog)
  4. Establish conditions for success (this blog)
  5. Land early wins
  6. Assess the company’s alignment with its strategy
  7. Assess your team and plan any changes to it
  8. Find and build supporters
  9. Find the balance between learning and doing
  10. Recognize that everyone associated with your job is also now in transition, not just you

Failing at anyone of these items may result in you failing overall.

Where to Start

Learn the following of the organization and learn fast. Your tenue may depend on it

  • Culture
  • Politics
  • Lines of communication
  • Systems and processes
  • Products and/or Services
  • Markets
  • Uniqueness or differentiator of product(s) and/or services
  • Your new staff (if applicable)
  • Peers
  • Management

Tip: Learning in a Start-up or Turnaround situation is fundamentally technical: products, markets, projects, technologies and strategies.  In Realignment or Sustaining Success situations, immerse yourself in to the organizational culture and politics.

Establish Conditions for Success

While you feel the obligation produce at 100% from day-one, avoid this instinctive act.  Doing so comes at the expense of being poorly prepared for the greater picture.  Even if you were brought in to turnaround a situation, where they want to introduce new ways of doing things, you still need to learn the culture and politics or people won’t accept the change you will propose.

From the company’s side, you may be expected to be past the tipping point very quickly, especially in a start-up or turnaround situation where the luxury of time is not on your or the company’s side.

Determine how much emphasis will you place on learning as opposed to doing.

Determine what can you do to get early wins.

Create a learning plan.  Exceptionally few people do, to the determent of their overall on-boarding process. A learning plan doesn’t mean heads-down learning for 12 months.  It may mean concentrated learning for the first X weeks then spread out over a year.

Depending on your situation, determine what questions need asking to aid in building your systematic learning plan.  For example, “How did the company get to this point?”  By asking this basic question, you avoid the risk of undoing something a revered former manager put in place, is working well and represents a source of pride for the staff.

 

By taking the time to learn what you need to learn, you will be able to make better decisions earlier and reach the break-even point earlier.

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On-Boarding – 4 Steps to Getting Started

On-Boarding – 4 Steps to Getting Started

Make a conscious effort to begin and lead your on-boarding. Don’t wait for it to happen.

1. What made you successful in the past won’t guarantee success in your new role. Don’t treat the new role the same as previous roles.

2. Your past strengths could now be a weakness. If you’re transitioning or on-boarding from an individual contributor to manager, be cognizant of a normal tendency to micro manage staff who preform your last function. Remember that you should teach them, coach them, ask opened ended questions of them, but don’t do their job as they’ll come to resent you and feel inadequate.

Be conscious of your problem preferences. i.e. problems you tend to gravitate towards because this plays to your strengths. Will this serve you in your new role? Similarly, be leery of blind spots. For example, do you hate dealing with political HR problems? If so, you need to find a trusted advisor to help with this.

While in the early stages of your career, most people will build up a network of technically savvy advisors (hard skills). However, as you continue up the ladder, you need to identify advisors with soft skills in political council and personal advice.

3. A good practice to establish credibility is planning your on-boarding and sharing the plan with your new manager. The plan should contain goals for each of these periods:

  • Before you start
  • End of the first day (if you have control over this)
  • End of the first week
  • End of the first month
  • End of month 2
  • End of month 3

The plans will be sketchy, but you have demonstrated that you’re not going to allow yourself to be dragged by the nose. It should be written, even if just bullet pints, with priorities, goals, and timelines.

4. Whether you like it or not, some will resent you being at the company/department. There may be those who applied for the job themselves, recommended another candidate, or staff members themselves being transitioned to under your management. Handle with care.

If you’re transitioning within the same company, shed your last role’s responsibilities as quickly as possible. If you keep track you will be surprised that a significant percentage of your time is being allocated to your past responsibilities. Ensure your new manager knows of any lingering demands.

 

This phase on the on-boarding is a journey, not a destination. Be constantly sure you’re engaging in the right issues.

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Front End Developer

If your career goal is to build commercial applications from scratch vs maintaining pre-existing apps, then this role may be for you.

Front End Developer | ReactJS or Javascript | Senior or intermediate level for a custom software development company in Oakville specializing in in mobile and web based product development. They use open source development tools to build scalable solutions. They’re 6+ year old growing firm with over 25 people including software engineers, business analysts/project managers, and creative talent delivering some really cool stuff.  They own some projects entirely, sometimes they’re an extension of the client. 50%+ of their products can be found in an app store or publicly on-line.

Perks
Our work environment

  • Flex-hours outside core hours 10-4
  • Flexible working location when required
  • Located in trendy ol’downtown area right beside a terrific coffee shop. Lots of eateries, specialty food shops and outdoor patios within a stone’s throw
  • Walking distance to the GO station on Lakeshore West line which runs every 30 minutes
  • We use Slack and other video conferencing tools to collaborate remotely alongside many other modern tools
  • We have amazing clients who are fun to work with and appreciate our value to them
  • We are the sole technology provider for several clients where we have been able to earn their trust and respect
  • A breadth of experience exposure across several personalities, client types, projects, and industries
  • Casual, yet professional environment
  • BYOD

Top Responsibilities
The part that you play in this organization, and specific duties you are measured against

  • Proactively collaborate with cross-functional teams to define, design, front-end coding of new Products, features and functionality
  • Front-end delivery, implementation, development testing, defect investigation and resolution
  • Direct interaction with the client
  • Provide effort estimates, planning out weekly sprints, while identifying and assisting in mitigating technical, schedule, and other project risks

Experience & Background
All the things you’re good at because you’ve done most of these before

  • ReactJS and/or React-Native
  • HTML5 / CSS3 / JavaScript / Bootstrap
  • 3 years experience with open-source development and technology foundations, and a pragmatic approach to using the right tool for the job
  • 5+ years of experience in a software development roles
  • Successful track record of delivering projects, both individually and as a team member (hint: bring them to the interview!)
  • Ruby / Ruby on Rails (nice to have)
  • MySQL (nice to have)
  • Effective communication skills as you will be in regular contact with the client – great opportunity to further refine your communication skills
  • Experience working in a Mac and Unix environment
  • Experience consuming third-party libraries, APIs and Web services
  • Proficiency with cross-browser/cross-platform issues
  • Bachelor’s degree in Computer Science/Engineering or equivalent

You Decide

To learn more about the client, their culture and the opportunity, we invite you to share your resume with us via this job board or to Rick @ SearchVelocity.ca, Subject: FE – React

Have a canned cover letter? Delete it. Tell us why you’re perfect for this opportunity and you’re virtually guaranteed an interview.

Please include your resume.

 

About SearchVelocity.ca

We provide recruitment services to technology companies to identify and acquire high-value technology staff. We specialize in complex assignments, roles requiring multiple technologies, skills and/or business vertical knowledge, like this one.

We bring 25+ years of broad experience working in software companies and IT professional consulting firms as hiring management of Technical staff.  We can help you find the right people.

Based in Halton Region, Ontario (GTA-West) we specialize on the staffing challenges of tech companies located in Oakville, Burlington, Milton, Halton Hills, Georgetown, Hamilton, Mississauga, Brampton and Toronto. Visit us at SearchVelocity.ca

 

Keywords: job, jobs, ReactJS, React Native, RoR, SSH, Linux, Git, HTML, HTML5, CSS, CSS3, Agile, Slack, shopping cart,  AngularJS, MongoDB (NoSQL), PHP, Java, JavaScript, Python, Native iOS, mobile, Ionic, PhoneGap, HTML5, NodeJS, Halton, Oakville, Milton, Burlington, Hamilton, Mississauga

Action Your On-Boarding!

Action Your On-Boarding!

Learning begins prior to joining the new firm or staring the new role. Your personal learning meter should be running from the moment you learn you’ve landed the job.

After Your Start-Day

A different set of learning tools become available once you have officially started, although, it will help you if you can obtain these prior to starting.

  • Recent staff and/or client surveys or focus group results
  • Product focus groups and whitepapers
  • Key interfaces to the outside. E.g. Sales, support and purchasing staff. The objective is to determine how they view problems at the fringes of the organization. Plan to engage them.
  • Select an important process to examine departmental interactions and efficiency. Is the process documented?
  • Select an important recent decision, then investigate how it was arrived at.
  • Getting in People’s Faces

Speak to People – Stakeholder Connections

One first step once you’re joined is to specifically speak with (question) people with critical knowledge as they should provide the best return on your most valuable asset, your time. These people may also exist outside of the company: key clients, suppliers, distributors or ex-staff (as such, develop standard questions for external resources). You need to speak with people with different points of view, a representative sample of people, some leaders, some key hands-on staff. Find the historian, someone who has a deep understanding of the relevant history of the company.

These people become your network, which is important as you likely lack an established network at your new company.

Rinse and Repeat

It’s important to replay the same script, ask the same series of questions during each meeting. This will give you varying views on a common set of conditions. It will also prevent any one interviewee from taking over the meeting with their agenda, or having your views shaped by the first or last few interviews. This structure allows to you assess who is being forthright (or not) and/or how deep various players understanding of the business is.

Start by meeting 1:1 with your direct reports. Again, ask the same questions. Questions to your direct reports won’t obviously be the same questions you’ll ask (e.g.) a peer or supplier, but there will be overlap. A few sample questions are:

  • Who are the top 3 key customers, why?
  • How did your predecessor handle decisions?
  • How were goals set?
  • What is the organization’s strategy?

Afterwards, have a group meeting with your direct reports to learn the dynamics of the group.

I hope this gives you enough to begin framing your unique learning plan.

A Word About Passing the Probation Period

You were hired because you are smart. Your employer has a high level of confidence in you. You were the best candidate! They want you to succeed.

Here are 5 tips to help you through the employment probation period.

1. Work Longer

A good work practice is to work an extra 15-30min at the end of the day. This will look positively on you.

Consider this, invariably staff who commute a distance will be unexpectedly late due to weather, traffic, public transit delays, etc. The “banked” minutes/day balances out against the days were the trip in takes unexpectedly longer, days where you need to leave a little early, or have a long lunch. It’s a good practice to know in the back of your mind that you have “time banked”.

Related, arrive ready to work. It’s a poor practice to arrive precisely on time only to proceed to get your coffee, engage in small talk, then turn on your computer & get setup to start work.

2. Double and Triple Check Your Work

Mistakes made in the first 90 days have a greater impact on you and your fledgling tenure than when you’re a “long term” employee.

3. Admit Mistakes

We all make mistakes. Admit any mistakes you make. Mistakes are proof that you are trying.

4. Learn

Be inquisitive. You’re new. Ask lots of questions. Take notes. Learn. Doing the opposite implies you’re not interested, don’t understand or not serious.

Seek training. If the company doesn’t provide training or peers have insufficient time, seek out webinars, vendors or training videos on YouTube. For company products, ask which are the top 1, 5, or 10 products you should focus on learning. Read manuals.

5. Manage Your On-boarding

Build a 30-60-90 day on-boarding plan. Minimally, have daily or weekly plans.

 

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